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For cities and municipalities

Bring the Newark model to your city

A city-branded, verified community resource directory with live multilingual navigation — built and operated by HigherSelf, a 501(c)(3) nonprofit. Residents find food, housing, health care, and legal help in seconds, in their own language, online or by phone.

Request a quote for your city

Proven in Newark, New Jersey

183verified listings, confirmed by phone
EN · ES · PTfull directory in three languages
24/7hotline routing — (888) 893-7838
5 wardsmapped, filterable, print-ready

See it live: the Newark Community Resource Directory.

The same engine, configured for your city

Your city launches as a configuration of the platform we already run in Newark. You get the engine that is in service today, and every improvement we ship reaches every city on it.

  1. Verify. Our data team builds and phone-verifies your city’s resource inventory — pantries, shelters, clinics, legal aid, re-entry, youth programs, and more.
  2. Localize. The full directory is translated and reviewed in the languages your residents speak. Newark runs English, Spanish, and Portuguese.
  3. Launch. Your city-branded directory goes live on the web with map, table, and print views — plus phone and SMS routing on your city’s own number.
  4. Operate. Listings stay verified on a rolling cadence, and your departments get recurring reports on what residents actually need, by neighborhood.

Three service levels

Package 1

Directory

  • City-branded verified resource directory
  • English + Spanish (Portuguese per build)
  • Map, table, cards, and print views
  • Automated 24/7 phone + SMS routing
  • Open data feed and monthly report

Package 2

Directory + Navigation Line

  • Everything in Directory
  • Live navigators, business hours Mon-Sat
  • Automated routing after hours
  • Weekly reporting

Package 3

24-Hour Civic Concierge

  • Everything in Directory + Navigation Line
  • Live 24-hour hotline with trained navigators
  • Daily reporting cadence in surge periods
  • City-department mapping and quarterly review

Pricing scales with your city’s population. Request a quote below and we’ll prepare the exact figures for your municipality.

Request a quote for your city

Every US municipality is in the selector — incorporated places and townships, with Census Vintage 2024 populations. Pick yours and we’ll come back with a proposal, usually within two business days.

Service level you’re exploring
Timeline

Questions cities ask us

Who operates the platform?
HigherSelf, a 501(c)(3) nonprofit (legal name: HigherSelf). Licensing revenue funds the verification teams and the live navigation service — there are no shareholders.
How fast can our city launch?
The engine is live today. Your timeline depends on how long it takes to verify your resource data and translate it. Most cities stand up in a matter of weeks.
Who owns the data?
Your city’s resource data stays portable: every deployment includes an open data feed and full export. No lock-in.
How is this different from 211?
It’s city-branded, verified on a rolling cadence, fully multilingual, and comes with reporting your departments can act on — with live navigators on the higher service levels.

Ready to see it for your residents? Request a quote or explore the live Newark directory.

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